Privacy policy

Privacy Policy

Privacy Notice

We may collect your personal information from various sources, including our website, mobile apps, emails, phone calls, social media, events, and third parties such as affiliates, partners, or service providers. This includes details you provide while registering, making purchases, or interacting with us in other ways.

Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email, postal address, phone number, Twitter handle
  • Account Details: Username, password, billing & shipping information
  • Demographics: Age, gender, date of birth
  • Social Interactions: Comments, testimonials, images, and messages on social media
  • Device & Location Data: Real-time location, IP address, browser/device type
  • Purchase Behaviour: Product searches, purchase history, preferences
  • Third-party Data: Updated delivery addresses, referral information
  • Outbound Calls: May be conducted through a third-party platform
Automated Data Collection

When you use our website or apps, we automatically collect data via cookies, web beacons, and analytics tools. This includes:

  • Device information (IP address, browser, OS)
  • Referring URLs, timestamps, and navigation behaviour
  • Geographic location (city, country)
  • Search terms used
How We Use Your Information

We may use your data to:

  • Register and manage your account
  • Process and fulfill orders, including returns, refunds, and delivery
  • Communicate order updates, respond to inquiries, and provide support
  • Personalize services and recommendations
  • Send marketing communications (with opt-out options)
  • Manage events, promotions, testimonials
  • Improve our services and website performance
  • Analyze trends, monitor marketing effectiveness
  • Prevent fraud, ensure security, and comply with laws
  • Enforce terms of use and internal policies
Advertising and Analytics

We participate in ad networks that track your online behavior to deliver tailored ads on our and third-party websites. These networks collect information using cookies, beacons, and similar technologies to measure ad performance and user engagement.

Sharing of Information

We do not sell your personal data. We may share it with:

  • Our parent, subsidiary, and affiliated companies
  • Trusted service providers (for order processing, customer service, marketing)
  • Business partners and ad networks
  • Law enforcement or legal entities when required
  • New entities in case of a business sale, merger, or transfer

In the event of bankruptcy or insolvency, your data may be treated as a transferable asset.

Your Choices

You have the right to:

  • Withdraw consent or object to processing (may limit your access to features)
  • Opt-out of marketing emails (via unsubscribe links or account settings)
  • Manage cookies via browser settings
  • Terminate your account to stop non-promotional communications
Access and Corrections

You can view or update your personal data via your account. To correct inaccurate information, contact us directly. If your request is denied, we will explain why.

External Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies.

International Data Transfers

We may process your data in countries outside your own, which may not have the same data protection laws. We commit to protecting your information as described here.

Data Security

We use administrative, technical, and physical safeguards—including SSL encryption—to protect your data. However, no system is fully secure. You are responsible for keeping your login credentials confidential.

Children’s Privacy

Our services are not intended for children under 18. If we learn a user is underage, we will delete their information promptly.

Policy Updates

This Privacy Notice may change without prior notice. We will post updates on our website and indicate the date of the latest revision.